No separate RnRFlix account.

RnRFlix connects to accounts you already have with your media library or IPTV provider. It does not create a central RnRFlix account or keep your media library in an RnRFlix cloud service.

Remove a saved source.

  1. Open Settings and the connections or account section.
  2. Sign out of your library account, or remove the saved Live TV source.
  3. Use your provider’s account settings to revoke the device authorization if you also want to end access there.

Downloads, music and playlists.

Remove downloaded media through Downloads on the phone. Manage playlists and synchronized favourites through the connected media server. Local favourites and saved queues are device data; clearing app storage removes them. Removing a download never deletes the original media on your server.

Clear local data.

On Android, open device Settings → Apps → RnRFlix → Storage → Clear storage to reset the installation. This removes saved local accounts and preferences, so record any non-secret setup details you need first. Other platforms offer their own app reset/removal controls. Contact us for help with your model.

Clearing local app data does not delete media files from your server, close a provider account or erase history retained by that provider. Request those changes directly from the service that holds them.

Request deletion of information we hold.

Email privacy@rnrflix.com with the subject “RnRFlix data request.” Describe the information or support conversation you want removed. Use the address associated with that conversation where possible. Do not send passwords, tokens or full playlist URLs. We will verify the request as reasonably needed and respond under applicable law. Any legally required retention will be explained.

Read the Privacy Policy · Get support